As the channels are the ones to automatically assign releases to their artists' profiles when a release is distributed it can happen to be assigned to an incorrect Artist Profile. It also can happen that the channel creates a new artist profile instead, while a previous one already exists.
This issue happens with Artist Profiles with identical or similar names, as channels create and organize them automatically.
In case one of your end-users has experienced this situation, we can contact them in order to request the channel to fix it. Depending on the type of change and the channel, here below you can find how to submit your request.
How to request a new profile
1. Go to www.sepulchralsilence.com and login in your account.
2. From your dashboard click on More Options.
3. Then click on Artist Profile Request
4. Fill in the form.
Timings
Please, take into account that it can take up to 15 days for the channels to process these kinds of requests.