iTunes Video Delivery

First steps

To request the service, please contact your account manager or, in case you do not have an account manager assigned, kindly send an email to [e-mail] .

 

You will promptly receive an answer along with a quotation for proceeding to the video delivery. Then you will be guided through the next steps.

 

The service will be charged on the monthly usage invoice.

 

Requirements

Here below you can find some key points to check before delivering the content, in order to meet iTunes requirements and have your video(s) published correctly and successfully:

 

• All videos need to only show the music video itself with NO on-screen distractions.

• NO URLs, hashtags, handles, dates, shoutouts or other promotional text on the screen.

• NO burn-in logos in corners of screens throughout the video.

• NO front/ending slates, title or end cards in the video (white text on black screen).

• NO MTV style credits in corner of the video.

• NO still image or a blank screen in video, videos need to have active pixels.

• End credits can’t be longer than 3 seconds TOTAL.

• For HD, the minimum acceptable bit rate is 50 Mb per second, but 150 Mb per second is preferred.

• iTunes requires at least one frame of black at the beginning and at the end of the video. If the video doesn’t have it, we will insert the frames in there for you.

• iTunes also doesn’t allow black letterbox, so if your video has this, it will be trimmed out (attached are some examples.

If you have any questions, please contact your Account Manager.